Returns & Exchanges
All returned merchandise must be accompanied by the original receipt of purchase and tags (please also return your Meadow Acre dollars)
Non-Plant
- full refund within 14 days of purchase with receipt
- exchange/store credit if returned 15-30 days after purchase with receipt
To be eligible for a return, items must be unused, in the original packaging, and in the same condition as purchased. * Refunds will be issued as per your original method of payment *
Non-returnable:
- merchandise deemed final sale/clearance
- underwear
- custom work
- perishables goods such as food
- gift cards
- bulk products (soils, mulches, aggregates)
Plant
Returned plants must be inspected by a Meadow Acres representative to ensure it is in a healthy and saleable condition.
If the plant has been cared for and is undamaged, it will be approved for return.
- nursery plants (trees, shrubs and bushes) and perennials can be returned within 2 days of purchase
Non-returnable:
- Tropical houseplants
- Annuals (hanging baskets, planters, bedding plants, herbs and vegetables)
- Bulbs and roots